STIRLING
STIRLING
STIRLING
STIRLING
STIRLING
STIRLING
STIRLING
STIRLING

STIRLING

BUY ONLINE - COLLECT IN STORE - LEARN MORE

HOW TO ORDER A BIKE

  • On the whyte.bike website there is an option to purchase bikes which are available in-stock at Whyte’s UK warehouse, for assembly and handover at a participating Collection Point Whyte retailer.
  • Visit the desired bike product page.
  • Check our sizing guide and add your size to the basket.
  • On the checkout page you'll be presented with a 'Whyte dealer collection' option and following image will appear. 
    • Search for your collection point from a list of selectable participating Collection Point Whyte retailers across the UK by using your town/city or postcode. 
    • Fill in the remaining details of the form including full name, phone number and billing address. 
    • Select a payment method and complete the required fields.
    • Double check your entries and when you’re satisfied, click ‘Confirm & Pay Now’
    • Once the payment is authorised we will send you an Order Confirmation email.
    • When ready for collection we’ll email you a unique collection voucher.
    • Take the voucher, along with your Photo ID to your selected Collection Point Whyte retailer.
    • If you have paid using PayPal, you will need to show proof of address when collecting your bike. 
    • If you have paid using credit/debit card, your will need to show the card when collecting your bike. 
    • Only the person who's name is on the transaction will be able to collect the bike. 

     

    BIKE REGISTRATION

    Purchasing a bike using our new Whyte dealer click and collect automatically registers your bike for the extended 4 year frame warranty. 

     

      HOW TO ORDER A BIKE WITH ADDITIONAL ACCESSORIES/CLOTHING

      If your cart contains a BIKE then any other items in the cart will be tied to the same delivery which must be collected from your local participating Whyte dealer when collecting the bike. If you have ordered accessories that you would like fitted to your new bike before collection, you must discuss this with the participating Whyte dealer who may charge you a labour cost for the fitting.

          HOW TO ORDER ACCESSORIES/CLOTHING

          • Any order that does not contain a bike can only be delivered to a personal or work address. 
          • During the checkout process you’ll be presented with the following image-
          • Simply select the desired item/s and complete the process of filling in the delivery address, billing address and payment.
          *NOTE- Any order containing mudguards will be delivered to a participating Whyte dealer for recommended fitting by the Whyte dealer. 

           

          PAYMENT

          Payment is made when the order is confirmed, before the goods are dispatched to the Collection Point Whyte retailer. Payment can be made by UK Credit Card, UK Debit Card or PayPal.

          Finance option to be available soon. 

           

          DELIVERY ARRANGEMENTS FOR BIKES

          Bikes will be delivered to your chosen participating Whyte retailer, selected from a searchable list at the time of order. The retailer will perform a Pre-Delivery Inspection and make the bike safe and ready for use.  We will then contact you to advise that your bike is ready for collection. There is no additional cost for delivery to your chosen retailer – it’s included in the price you pay for the bike.

           

          DELIVERY ARRANGEMENTS FOR ACCESSORIES/CLOTHING

          Accessories and clothing are generally dispatched same day if ordered before 2PM. Depending upon the size and weight of the product/s they will be delivered using either Royal Mail First Class or DPD local. A flat rate £6 charge is added for items delivered outside the UK.

           

          DELIVERY TIMINGS

          We estimate your bike will be ready for collection from your chosen retailer 3 to 4 working days after payment is received. We will send you a unique collection voucher when we have received confirmation that the bike ready for collection.

          *NOTE - Please double check the opening hours of the collection point shop. We recommend phoning the shop once you have received the collection voucher. 

           

          YOUR RIGHT TO CANCEL

          Under Consumer Contract Regulations 2014 you can cancel your order for any reason,  at any time from the moment you place your order online to 14 days from the day that you receive the goods. To cancel, complete the cancellation form here.  You’ll need the order reference number which can be found on the email we sent you confirming your order.

          If you cancel the order before taking receipt of the goods we will arrange a full refund of the purchase price against the original method of payment.

          If you cancel the order once you have the goods, you must notify us of your decision to cancel within 14 days of taking receipt of the goods. Once you have notified us of your cancellation, you then have a further 14 days to return the goods, at your expense, to the shop where you collected them.  You must take reasonable care of the goods and return them in original showroom condition. On safe receipt of the goods back at the collection shop we will issue a full refund of the purchase price against the original method of payment.

           

          FAULTY GOODS

          Under the Consumer Rights Act 2015, you have an early right to reject goods that are unsatisfactory quality, unfit for purpose or not as described, and get a full refund.  This right is limited to 30 days from the date you take ownership of the goods.  If an item is faulty and needs to be returned, you do not need to pay postage costs for the return of the faulty item.  If you are asked to return an item that arrived damaged, not as described or faulty, then we will refund the total cost of the return.

           

          ABOUT US

          We are ATB Sales Ltd., the company that owns Whyte Bikes and also acts as the UK distributor for Whyte.

          Our address is ATB Sales Ltd., Whitworth Road, St Leonards on Sea, East Sussex, TN37 7PZ, UK

          Our email address is shop@whyte.bike

          Our phone number is 0330 088 3334 

          WHAT WE SELL

          We offer Whyte bikes for sale through the whyte.bike website, for collection at your chosen local Whyte retailer who prepares the bike for use.

           

          PRICES

          All prices shown are in £ GBP and include VAT at the appropriate UK rate

           

          LANGUAGE

          The whyte.bike is available in English only.

          Based on our high performance mountain bike geometry, all our Fast Urban bikes have a long wheelbase and relaxed head angle for high speed stability, and a shorter stem for excellent slow speed manoeuvrability.

          The Stirling features a carbon fork and 32c tyres to smooth out the road chatter. The fork has dropout eyelets to allow our custom mud guards to be easily fitted.

          A custom rear dropout mounts the hydraulic disc brake caliper inside the rear triangle, clearing the way for any rack or mudguards that may be required.

          SPECIFICATION
          COLOUR Matt Midnight with Grey/Dark Red CASSETTE Shimano 105 CS-R7000, 11-32, 11 Speed
          FRAME 6061 Alloy, Hydro Formed T6 Aluminium, Multi Butted, Internal Cable Routing with BBX and Custom Whyte Dropouts CHAIN Shimano CN-HG901, 11 Speed
          FORK Whyte Straight Bladed Carbon Fork, Alloy Steerer, Internal Cable Routing, Post Mount with Single Eyelets for Mudguards CRANKSET FSA Gossamer Compact MegaExo, 50-34, 2pcs, 11 Speed
          REAR SHOCK N/A BOTTOM BRACKET FSA MegaExo with Stainless Steel Sealed Cartridge Bearings, 68mm
          HEADSET FSA No. 23, Integrated Road, 1 1/8" Sealed Cartridge Bearings, 41mm Diameter SEATPOST Whyte 2014 Alloy, 20mm Offset, 27.2mm x S/M/L 350mm, XL 400mm, 2 Bolt Clamp
          REAR HUB Alloy, Double Sealed Cartridge Bearings, 32 Hole SADDLE Whyte Custom, Triple Panel Design
          FRONT HUB Alloy, Double Sealed Cartridge Bearings, 28 Hole HANDLEBAR Whyte 6061 Alloy, 20mm Rise, 31.8mm, 620mm Wide
          SPOKES 2.0mm, PG, Black Stainless, Brass Nipples STEM Whyte Alloy, S 45mm, M/L 60mm, XL 70mm Extension
          RIMS Whyte Disc Road, Low Profile, 21mm Wide, Tubeless Compatible, 3M Reflective Decals, 32 Hole Rear and 28 Hole Front GRIPS Whyte Custom Dual Density Lock-on
          TYRE Vittoria Zaffiro 700 x 32c, Puncture Protection BRAKES FRONT Shimano MT-400, 160mm Rotor, Internal Routing
          SHIFT LEVERS Shimano Ultegra SL-RS700, Flat Bar, 11 Speed BRAKES REAR Shimano MT-400, 160mm Rotor, Internal Routing
          FRONT MECH Shimano 105 FD-R7000 BRAKE LEVERS Shimano MT400
          REAR MECH Shimano 105 RD-R7000-GS, 11 Speed PEDALS Fibre Reinforced Composite Platform
          WEIGHT 10

           

          SIZE GUIDE
          S M L XL
          5’1″ – 5’5″ 5’5″ – 5’9″ 5’9″ – 6’1″ 6’1″ – 6’5″
          155- 165 cm 165 – 175 cm 175 – 185 cm 185 – 197 cm
          GEOMETRY
          SIZE S M L XL
          A
          HEAD TUBE ANGLE
          69.5 70 70 70
          B
          SEAT TUBE ANGLE
          74 73.5 73 73
          C
          TOP TUBE HORIZONTAL
          569.4 595.2 613 626.9
          D
          BB HEIGHT ABOVE GROUND
          226.5 226.5 271.5 271.5
          E
          STAND OVER HEIGHT
          716.5 745.5 789 817
          F
          WHEEL BASE
          1061.4 1078.4 1094.3 1109.3
          G
          CHAIN STAY LENGTH
          430 430 430 430
          H
          SEAT POST DIAMETER
          27.2 27.2 27.2 27.2
          I
          HEAD TUBE LENGTH
          145 165 185 205
          J
          SEAT TUBE LENGTH
          406.4 444.5 495 533