801 v3
801 v3
801 v3

801 v3

**UPDATE - IMPORTANT INFORMATION PLEASE READ**

We have updated our procedures to maintain supply to you and our dealer network during this time of necessary social distancing, temporarily adding Home Delivery as an option for Whyte Click and Collect customers. 

When placing an order for Home Delivery, please type “Home Delivery” in the notes field on the Basket page. Then enter your postcode and select your chosen local Whyte dealer as normal. This Home Delivery option will be available for the duration of Covid-19 social distancing requirements. Home deliveries will only be available to the address where the payment card is registered, or to the home address shown on the v12 Finance agreement. Subject to availability. Home delivery is only available in the UK, unless offered by your local distributor.


 

HOW TO ORDER A BIKE

Bikes purchased from our website www.whyte.bike are shipped from Whyte’s UK warehouse, for assembly and collection from participating Whyte dealers. Bikes cannot be ordered directly to customers home or work addresses.

  1. Visit the desired bike page, check our sizing guide and add the preferred size bike to the basket.
  2. On the checkout page you'll be presented with a 'Whyte Dealer Collection' option and following image will appear.
  3. Search for your preferred Whyte dealer from a list of participating Whyte dealers across the UK by entering your town/city or postcode. 
  4. Fill in the remaining details of the form including your full name, phone number and billing address. 
  5. Select a payment method and complete the required fields.
  6. Double check your entries and when you’re satisfied, click ‘Confirm & Pay Now’.
  7. When complete you will automatically receive an order confirmation email.

DISPATCHING YOUR BIKE

Once the order has been processed and dispatched, we will send you a ‘Whyte Bike Dispatched’ confirmation email. This email informs you that the bike has left our premises and will shortly arrive with your selected Whyte dealer. Once received the Whyte dealer will perform a Pre-Delivery Inspection and make the bike safe and ready for use. 

 

COLLECTING YOUR NEW BIKE

When your bike is ready for collection, your chosen Whyte dealer will contact you directly by phone and arrange with you an appropriate time for you to collect the bike.

To collect your bike, you will need the following:

For Credit/Debit card - A current UK or EU photocard driving license or passport and the payment card must be shown upon collection.

For CycleScheme - A current UK or EU photocard driving license or passport must be shown upon collection..

For PayPal - A current UK or EU photocard driving license or passport must be shown upon collection. Also proof of your current address must be shown upon collection. This address must match that which appears on your PayPal account or V12 application. Acceptable documents include - recent household utility bill, bank, building society or credit card statement (less than 3 months old) or a current local authority tax bill are all acceptable documents. Please note a mobile phone bill is not acceptable as proof of address.

For V12 Finance- A current UK or EU photocard driving license or passport must be shown upon collection. Also proof of your current address must be shown upon collection. This address must match that which appears on your PayPal account or V12 application. Acceptable documents include - recent household utility bill, bank, building society or credit card statement (less than 3 months old) or a current local authority tax bill are all acceptable documents. Please note a mobile phone bill is not acceptable as proof of address. In addition to your proof of address you will need to show your V12 application reference number- The 7-digit number from your v12 confirmation email.

Please note - only the person whose name appears on the transaction will be able to collect the bike.

 

UPON COLLECTION OF YOUR BIKE

When you arrive at your chosen Whyte dealer, you will be asked to present the documents mentioned above. Aside from this you will be asked to sign a 'Handover Collection Form'. Signing this form confirms you are happy with the bike, its condition and its setup. The Whyte dealer will then sign the same form and this will serve as confirmation that you have collected the bike.

 

HOW LONG DOES THIS PROCESS TAKE?

Bikes take 1-2 working days to dispatch from our premises. Delivery to the Whyte dealer usually takes 1-2 working days. The whole process from ordering to collection takes 6-8 working days on average. Please note – orders placed on a weekend or national holiday will not be processed until the next working day.

 

BIKE REGISTRATION

Purchasing a bike using our Click and Collect service automatically registers your bike for the extended 4-year frame warranty. 

For more information of our extended frame warranty, follow this LINK

 

HOW TO ORDER A BIKE WITH ADDITIONAL ACCESSORIES/CLOTHING

If your order contains a BIKEthen any other items in the order will be tied to the same delivery which must be collected from your local participating Whyte dealer when collecting the bike - orders cannot be split.  If you have ordered accessories that you would like fitted to your new bike before collection, you must discuss this with the participating Whyte dealer, as an additional charge may be incurred for labour costs involved in the fitting.

 

HOW TO ORDER ACCESSORIES/CLOTHING

  1. Any order that does not contain a bike can only be delivered to a personal or work address. 
  2. During the checkout process you’ll be presented with the following image-
  3. Simply select the desired item/s and complete the process of filling in the delivery address, billing address and payment. 

 

PAYMENT

Payment is made when the order is confirmed, before the goods are dispatched to the Collection Point Whyte retailer or to your home/work address. Payment can be made by UK Credit Card, UK Debit Card, PayPal or V12 Finance.

The V12 Finance options differ depending upon price range and date of release of our bikes. Please see the finance options on the bike pages to see what options are available.  V12 deposits are paid as part of the application process and payment is taken immediately. The payment of the monthly instalments is triggered by V12 when the bike has been collected from your chosen Whyte dealer.

 

DELIVERY ARRANGEMENTS FOR ACCESSORIES/CLOTHING (UK)

Accessories and clothing take 1-2 days for dispatch.Depending upon the size and weight of the product/s they will be delivered using either Royal Mail First Class or DPD local. Orders under £20 will incur a £3 flat rate delivery charge. 

DELIVERY ARRANGEMENTS FOR ACCESSORIES/CLOTHING – FASTER SERVICE (UK ONLY)

Available at the checkout is a next day signed for service. This service is charged at a flat rate of £6. Depending upon the size and weight of the product/s they will be delivered using either Royal Mail Special Delivery Guaranteed (items guaranteed before 9PM) or DPD Courier Next Working Day Delivery. Please note orders placed on weekends will not be processed until the next working day. 

DELIVERY ARRANGEMENTS FOR ACCESSORIES/CLOTHING (OVERSEAS DELIVERY)

Whyte has a number of authorised Whyte distributors covering over 20 countries. For a full list click HERE. Currently we only deliver to European countries that aren't covered by an authorised Whyte distributor. Deliveries are charged at a flat rate of £6. Depending upon the size and weight of the product/s they will be delivered using either Royal Mail or DPD. Deliveries take 15 days on average.

**IMPORTANT DELIVERY ARRANGEMENTS FOR LARGER ACCESSORIES ORDERED ON FRIDAYS**

We are unable to provide a fast delivery service on the following items if ordered /processed on a Friday. This is due to the additional costs involved with DPD Local and their Saturday delivery service. The items include- Bike Bags, Drop It Seatpost, Mudguards, Panzer rim protection & Carbon or Alloy Wheelsets. All other items processed on a Friday are still available for the faster delivery service provided by Royal Mail. 

 

YOUR RIGHT TO CANCEL (BIKE SALES ONLY)

Under Consumer Contract Regulations 2014 you can cancel your order for any reason, at any time from the moment you place your order online to 14 days from the day that you receive the goods. To cancel, complete the cancellation form here.  You’ll need the order reference number which can be found on the email we sent you confirming your order.

If you cancel the order before taking receipt of the goods, we will arrange a full refund of the purchase price against the original method of payment.

If you cancel the order once you have the goods, you must notify us of your decision to cancel within 14 days of taking receipt of the goods. Once you have notified us of your cancellation, you then have a further 14 days to return the goods, at your expense, to the shop where you collected them.  You must take reasonable care of the goods and return them in original showroom condition. On safe receipt of the goods back at the collection shop we will issue a full refund of the purchase price against the original method of payment.

 

YOUR RIGHT TO CANCEL (PARTS, ACCESSORIES & CLOTHING)

Under Consumer Contract Regulations 2014 you can cancel your order for any reason, at any time from the moment you place your order online to 14 days from the day that you receive the goods. To cancel, complete the cancellation form here.  You’ll need the order reference number which can be found on the email we sent you confirming your order.

If you cancel the order before taking receipt of the goods, we will arrange a full refund of the purchase price against the original method of payment.

If you cancel the order once you have the goods, you must notify us of your decision to cancel within 14 days of taking receipt of the goods. Once you have notified us of your cancellation, we will then inform you of how you can return the item/s. You must take reasonable care of the goods and return them in original condition. On safe receipt of the goods we will issue a full refund of the purchase price against the original method of payment.

FAULTY GOODS

Under the Consumer Rights Act 2015, you have an early right to reject goods that are unsatisfactory quality, unfit for purpose or not as described, and get a full refund.  This right is limited to 30 days from the date you take ownership of the goods.  If an item is faulty and needs to be returned, you do not need to pay postage costs for the return of the faulty item.  If you are asked to return an item that arrived damaged, not as described or faulty, then we will refund the total cost of the return.

 

ABOUT US

We are Whyte Bikes Ltd.

Our address is Whyte Bikes Ltd., Whitworth Road, St Leonards on Sea, East Sussex, TN37 7PZ, UK

Our company registration number is 02131034. Whyte Bikes Ltd is a member of the association of Cycle Traders.

Our email address is shop@whyte.bike

Our phone number is 0330 088 3334 

 

OPENING HOURS

Our opening hours are 8-5, Monday-Friday. Orders are not processed or dispatched outside of these hours.

 

PRICES

All prices shown are in £ GBP and include VAT at the appropriate UK rate

 

LANGUAGE

The www.whyte.bike website is available in English only.

Our 800 hardtails have always offered a fine blend of fun, control and speed. Our SCR design, with no need for an inner chainring clearance, means our engineers were able to re-shape our custom chainstays for improved agility and a more dynamic ride.

The 800 Series frame uses the very latest Whyte geometry, based around a longer top tube, a short stem and wide 780mm bar. The 800 series bikes also feature a 120mm travel fork, for trail-bike levels of performance.

This latest generation frame bristles with UK design features such as the "Get A Grip" seat post clamp system. This allows quick adjustment, fantastic weather proofing and a nice ergonomic lever which is easy to operate however cold your hands might be.

SPECIFICATION
COLOUR Matt Granite with Burnt Orange & Khaki
CASSETTE SunRace CSMS2, ED Black, 11-46, 10 Speed
FRAME 6061 Alloy, Hydro Formed T6 Aluminium, Multi Butted, SCR, Tapered Headtube, Get A Grip Seat Clamp System, Internal Cable Routing with BBX and Chainstay Post Mount Dropouts 10mm X 141mm Boost
CHAIN SunRace 10 Speed
FORK RockShox Recon RL 27.5", 120mm Travel, 37mm Offset, Solo Air, Fast Black Coating, Adjustable Rebound, Tapered Alloy Steerer, 110mm x 15mm Boost, Maxle Lite
CRANKSET Whyte, Forged 2pcs Cranks, Direct Mount 32T Narrow/Wide Chainring, 170mm, 10 Speed
REAR SHOCK N/A BOTTOM BRACKET BSA, Cartridge Bearings, 73mm
HEADSET FSA No. 57B Orbit ZS, 1 1/2" Lower and 1 1/8" Upper Caged Bearings
SEATPOST Whyte 6061 Alloy, 15mm Offset, 30.9mm x S/M 350mm, L/XL 400mm, 2 Bolt Clamp
REAR HUB Alloy, Cup & Cone, Double Seal, 10mm x 141mm QR Boost, with stealth axle, 32 Hole
SADDLE Whyte Custom, Triple Panel Design
FRONT HUB Alloy, Double Sealed Cartridge Bearings, 15mm x 110mm Boost Through Axle, 32 Hole
HANDLEBAR Whyte 6061 Alloy, 15mm Rise, 31.8mm, S 760mm Wide, M/L/XL 780mm Wide
SPOKES DT Swiss Champion 2.0mm, Black Stainless, Brass Nipples
STEM Whyte Alloy, 40mm Extension
RIMS WTB ST i27 TCS 2.0 System, Pinned Joint, Tubeless Ready, 32 Hole
GRIPS Whyte Lock-on V Grip
TYRE Maxxis Forekaster 27.5"x 2.35" Dual Compound, 60TPI
BRAKES FRONT Tektro Auriga HD-M275, 180mm Rotor
SHIFT LEVERS Shimano Deore SL-M41000, 10 Speed
BRAKES REAR Tektro Auriga HD-M275, 160mm Rotor, Internal Routing
FRONT MECH N/A BRAKE LEVERS Tektro Auriga HD-M275
REAR MECH Shimano Deore RD-M5120-SGS, Shadow Plus, 10 Speed
PEDALS Fibre Reinforced Composite Platform
WEIGHT TBC
Every effort has been made to ensure accuracy throughout this website. However, we do respectfully reserve the right to correct any errors, inaccuracies or omissions and to change or update bike specifications, features, prices and colours without prior notice
SIZE GUIDE
S M L XL
5’2″ – 5’6″ 5’6″ – 5’10" 5’10” – 6’2″ 6’2″ – 6’5″
157 – 168 cm 168 – 178 cm 178 – 188 cm 188 – 196 cm
GEOMETRY
SIZE S M L XL
A
HEAD TUBE ANGLE
64.5 64.5 64.5 64.5
B
SEAT TUBE ANGLE
74.5 74.5 74.5 74.5
C
TOP TUBE HORIZONTAL
599 627 650 678
D
BB HEIGHT ABOVE GROUND
303.5
303.5
303.5
303.5
E
STAND OVER HEIGHT
780 802 826 855
F
WHEEL BASE
1171 1201 1226 1256
G
CHAIN STAY LENGTH
440 440 440 440
H
SEAT POST DIAMETER
30.9 30.9 30.9 30.9
I
HEAD TUBE LENGTH
115 125 135 145
J
SEAT TUBE LENGTH
406 444 482.6 533
STACK 607 616 625 634
REACH 430 456 477 502
x