GLENCOE
GLENCOE
GLENCOE
GLENCOE
GLENCOE

GLENCOE

BUY ONLINE - COLLECT IN STORE - LEARN MORE

HOW TO ORDER A BIKE

  • On the whyte.bike website there is an option to purchase bikes which are available in-stock at Whyte’s UK warehouse, for assembly and handover at a participating Collection Point Whyte retailer.
  • Visit the desired bike product page.
  • Check our sizing guide and add your size to the basket.
  • On the checkout page you'll be presented with a 'Whyte dealer collection' option and following image will appear. 
    • Search for your collection point from a list of participating Collection Point Whyte retailers across the UK by using your town/city or postcode. 
    • Fill in the remaining details of the form including full name, phone number and billing address. 
    • Select a payment method and complete the required fields.
    • Double check your entries and when you’re satisfied, click ‘Confirm & Pay Now’
    • Once the payment is authorised we will send you an Order Confirmation email.
    • When ready for collection we’ll email you a unique collection voucher.
    • Take the voucher, along with your Photo ID to your selected Collection Point Whyte retailer.
    • If you have paid using PayPal, you will need to show proof of address when collecting your bike. 
    • If you have paid using credit/debit card, your will need to show the card when collecting your bike. 
    • Only the person who's name is on the transaction will be able to collect the bike.

     

    A LITTLE MORE ABOUT THE PROCESS

    • If a bike is ordered prior to 3pm on a week day, then the bike will be dispatched same day. Delivery to the Whyte dealer is usually 1 working day (please allow longer if ordered on a Friday). The selected Whyte dealer will then build and test the bike. The whole process from ordering to collection takes 3-4 working days on average.

     

    BIKE REGISTRATION

    Purchasing a bike using our new Whyte dealer click and collect automatically registers your bike for the extended 4 year frame warranty. 

     

      HOW TO ORDER A BIKE WITH ADDITIONAL ACCESSORIES/CLOTHING

      If your cart contains a BIKE then any other items in the cart will be tied to the same delivery which must be collected from your local participating Whyte dealer when collecting the bike. If you have ordered accessories that you would like fitted to your new bike before collection, you must discuss this with the participating Whyte dealer. A additional charge may be incurred for labour costs for the fitting.

          HOW TO ORDER ACCESSORIES/CLOTHING

          • Any order that does not contain a bike can only be delivered to a personal or work address. 
          • During the checkout process you’ll be presented with the following image-
          • Simply select the desired item/s and complete the process of filling in the delivery address, billing address and payment.
          *NOTE- Any order containing mudguards will be delivered to a participating Whyte dealer for recommended fitting by the Whyte dealer. 

           

          PAYMENT

          Payment is made when the order is confirmed, before the goods are dispatched to the Collection Point Whyte retailer. Payment can be made by UK Credit Card, UK Debit Card or PayPal.

          Whyte bikes can be purchased using V12 Finance. The finance options available differ depending upon price range and date of release. Please see the finance options on the bike pages to see what is available. 

           

          DELIVERY ARRANGEMENTS FOR BIKES

          Bikes will be delivered to your chosen participating Whyte retailer, selected from a searchable list at the time of order. The retailer will perform a Pre-Delivery Inspection and make the bike safe and ready for use.  We will then contact you to advise that your bike is ready for collection. There is no additional cost for delivery to your chosen retailer – it’s included in the price you pay for the bike.

           

          DELIVERY ARRANGEMENTS FOR ACCESSORIES/CLOTHING

          Accessories and clothing are generally dispatched same day if ordered before 2PM. Depending upon the size and weight of the product/s they will be delivered using either Royal Mail First Class or DPD local. A flat rate £6 charge is added for items delivered outside the UK.

           

          DELIVERY TIMINGS

          We estimate your bike will be ready for collection from your chosen retailer 3 to 4 working days after payment is received. We will send you a unique collection voucher when we have received confirmation that the bike ready for collection.

          *NOTE - Please double check the opening hours of the collection point shop. We recommend phoning the shop once you have received the collection voucher. 

           

          YOUR RIGHT TO CANCEL

          Under Consumer Contract Regulations 2014 you can cancel your order for any reason,  at any time from the moment you place your order online to 14 days from the day that you receive the goods. To cancel, complete the cancellation form here.  You’ll need the order reference number which can be found on the email we sent you confirming your order.

          If you cancel the order before taking receipt of the goods we will arrange a full refund of the purchase price against the original method of payment.

          If you cancel the order once you have the goods, you must notify us of your decision to cancel within 14 days of taking receipt of the goods. Once you have notified us of your cancellation, you then have a further 14 days to return the goods, at your expense, to the shop where you collected them.  You must take reasonable care of the goods and return them in original showroom condition. On safe receipt of the goods back at the collection shop we will issue a full refund of the purchase price against the original method of payment.

           

          FAULTY GOODS

          Under the Consumer Rights Act 2015, you have an early right to reject goods that are unsatisfactory quality, unfit for purpose or not as described, and get a full refund.  This right is limited to 30 days from the date you take ownership of the goods.  If an item is faulty and needs to be returned, you do not need to pay postage costs for the return of the faulty item.  If you are asked to return an item that arrived damaged, not as described or faulty, then we will refund the total cost of the return.

           

          ABOUT US

          We are ATB Sales Ltd., the company that owns Whyte Bikes and also acts as the UK distributor for Whyte.

          Our address is ATB Sales Ltd., Whitworth Road, St Leonards on Sea, East Sussex, TN37 7PZ, UK

          Our email address is shop@whyte.bike

          Our phone number is 0330 088 3334 

          WHAT WE SELL

          We offer Whyte bikes for sale through the whyte.bike website, for collection at your chosen local Whyte retailer who prepares the bike for use.

           

          PRICES

          All prices shown are in £ GBP and include VAT at the appropriate UK rate

           

          LANGUAGE

          The whyte.bike is available in English only.

          The Glencoe combines our Gravel/Adventure frame with Road Plus tyres. These high air volume 650b tyres have the same rolling circumference as a 700c X 28c setup and give huge levels of comfort and security on even the roughest road surfaces.

          1 x 11 gearing offers simplicity and efficiency that cannot be rivalled. TRP mechanical/hydraulic disc brakes add stopping power and control.

          Whether you're an inner-city, year-round commuter or a C or D back-road rider, the Glencoe is the perfect bike to give you control on unpredictable surfaces. The Glencoe is the most versatile all-round road bike we have ever made.

          REVIEWS
          GLENCOE
          "Whyte's Glencoe combines an aluminium frame with 650B tyres and a very different approach to geometry to provide a supremely relaxed, comfortable and confidence-inspiring ride that excels on rough roads and fast descents. Swing a leg over the Glencoe and the first thing you notice is the massively wide handlebar. Within a few miles, and especially after a couple of descents, it becomes very natural and comfortable. I was bombing down all my favourite descents with more speed and less nervousness than any endurance or gravel bike I've tested recently. The wide bar gives you plenty of control through the bends and despite what you might think about the short stem, there is absolutely no twitchiness to the steering, it's all very calm and relaxed"
          LINK
          January 2019
          GLENCOE
          "Swooping down road descents at 40mph is a thoroughly composed experience on the Whyte" - Review from Cycling Plus magazine- out now.
          September 2018
          GLENCOE
          "Amazingly stable and comfortable ride ideal for rough roads"
          LINK
          August 2018
          GLENCOE
          "The Glencoe represents an exciting and radical reinterpretation of what a modern road bike could be" Full review from road.cc
          LINK
          March 2018

           

          SPECIFICATION
          COLOUR Matt Granite with Silver/Tan CASSETTE SRAM PC-1130, 11-42, 11 Speed
          FRAME 6061 Alloy, Hydro Formed T6 Aluminium, Multi Butted, SCR, Tapered Head Tube, Custom Drawn, Chainstay Flat Mount 160mm Disc Mount, DOX Cable Routing with Inter-Grip Seat Clamp System CHAIN SRAM PC-1110, 11 Speed
          FORK Whyte Straight Bladed 6061 Alloy, Tapered Alloy Steerer, Internal Cable Routing, Flat Mount Dropouts, 12mm x 100mm Stealth Through Axle, Eyelets for Mudguards CRANKSET Whyte, Forged Cranks, Direct Mount 44T Narrow Wide Chainring, 11 Speed
          REAR SHOCK N/A BOTTOM BRACKET Shimano SM-BB52, 68mm
          HEADSET FSA No. 42, Integrated Road, 1 1/2" Lower and 1 1/8" Upper Sealed Cartridge Bearings SEATPOST Whyte 6061 Alloy, 20mm Offset, 30.9mm x 350mm, 2 Bolt Clamp
          REAR HUB Alloy, Double Sealed Cartridge Bearings, 12mm x 142mm Through Axle, Centre-lock, 32 Hole SADDLE Whyte Custom, Light Weight Triple Density Base, Triple Panel Design
          FRONT HUB Alloy, Double Sealed Cartridge Bearings, 12mm x 100mm Through Axle, Centre-Lock, 32 Hole HANDLEBAR Whyte Gravel, 31.8mm, 500mm Wide
          SPOKES WTB 2.0mm, Black Sandvik Stainless, Brass Nipples STEM Whyte Alloy, 7° Rise, 50cm 60mm, 52cm 70mm, 54cm 80mm, 56/58cm 90mm Extension
          RIMS WTB ST i23 TCS 2.0 System, Pinned Joint, Tubeless Ready, 32 Hole GRIPS Whyte Anti Slip, Cross Bar Tape
          TYRE WTB Horizon TCS System 27.5" x 47c, DNA Compound BRAKES FRONT TRP HyRd Hydraulic, 160mm Rotor, Flat Mount, Linear Outer Cables with Kevlar Reinforcement, Internal Routing
          SHIFT LEVERS SRAM APEX 1, Mechanical, 11 Speed BRAKES REAR TRP HyRd Hydraulic, 160mm Rotor, Flat Mount, Linear Outer Cables with Kevlar Reinforcement, Internal Routing
          FRONT MECH N/A BRAKE LEVERS SRAM APEX 1, Mechanical
          REAR MECH SRAM APEX 1, Long Cage, 11 Speed PEDALS None
          WEIGHT 11.2

           

          SIZE GUIDE
          50 52 54 56 58
          5’2″ – 5’5″ 5’5″ – 5’8″ 5’8″ – 5’11″ 5’11″ – 6’2″ 6’2″ – 6’5″
          157 – 165 cm 165 – 172 cm 172 – 180 cm 180 – 187 cm 187 – 195 cm
          GEOMETRY
          SIZE 50 52 54 56 58
          A
          HEAD TUBE ANGLE
          70 70 70 70 70
          B
          SEAT TUBE ANGLE
          74 74 74 74 74
          C
          TOP TUBE HORIZONTAL
          557 566 595 604 623
          D
          BB HEIGHT ABOVE GROUND
          277 277 277 277 277
          E
          STAND OVER HEIGHT
          776 797 814 829 580
          F
          WHEEL BASE
          1037 1047 1077 1087 1107
          G
          CHAIN STAY LENGTH
          425 425 425 425 425
          H
          SEAT POST DIAMETER
          30.9 30.9 30.9 30.9 30.9
          I
          HEAD TUBE LENGTH
          130 145 160 175 190
          J
          SEAT TUBE LENGTH
          500 520 540 560 580
          STACK 563 577 591 605 620
          REACH 396 400.4 425 430 445